Privacy policy
We take the privacy of our customers very seriously and are committed to the highest standards of data protection. This Privacy Policy guides you about the information we collect, how we use it, and the measures we take to protect your data.
· Personal Data: When you visit our site, register on site, create an account, make a purchase, or contact us, we may collect personal identification information from Users in a variety of ways, including, but not limited to in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit /debit card information.
· Log Data: When you visit our Website, we automatically collect certain information including but not limited to Items viewed, Pages accessed, Device type, IP address, Browser type, Links clicked, Number of visits, , added to the cart, or wishlist.
· Cookies: We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to accept or refuse cookies. Please note that refusing cookies may affect your ability to use some parts of our Website.
HOW WE USE YOUR PERSONAL
Takajhaki collects and uses Users personal information for the following purposes:
- To Improve Our Services: We are dedicated to evolving and enhancing our website experience, guided by the valuable feedback and insights you share with us.
- To Contact You: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include and unsubscribe link at the bottom of each email.
- For Safety and Security: We use data to verify accounts, prevent fraud, and ensure compliance with our terms and policies.
Disclosure of User Data
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Security
We employ commercially reasonable procedures and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Links to Other Sites
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage Users to frequently check this page for any changes to stay informed. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
If you agree to use his website, you signify your acceptance of this policy and if you do not agree to this policy, please do not use our Site. Your continued use of our Website will constitute your acceptance of the updated policy.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at support@takajhaki.com.
If you do not agree with this Privacy Policy, please refrain from using our Website.
Important Notices
· No Unsolicited Calls: Takajhaki does not make unsolicited calls or ask for sensitive information such as UPI details, passwords, or card information through phone, SMS, or email. Please do not share such information with anyone claiming to be associated with us.
· Fraudulent Activity: Be cautious of unauthorized websites and individuals falsely using our brand name. Our official website is www.takajhaki.com. Report any suspicious activities to support@takajhaki.com.
· Suspicious Calls: If you receive fraudulent calls pretending to be from our brand, please report them to support@takajhaki.com.
Data Retention
We retain personal data of users only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, maintain user accounts, and comply with legal obligations.
· User data is retained until the account is deleted or as long as required to provide our services.
· Certain information may be retained for a longer duration where required for legal, regulatory, tax, or compliance purposes.
· In some cases, data may be retained to prevent fraud, resolve disputes, or enforce our agreements.
User Rights & Data Deletion
Users have the right to request access, correction, or deletion of their personal data.
· Users can request deletion of their account and personal data at any time by contacting us at: support@takajhaki.com
· Upon receiving a valid request, we will process the deletion or anonymization of personal data within a reasonable timeframe, unless retention is required for legal or compliance purposes.
· Please note that certain data may still be retained as required under applicable laws or for legitimate business purposes.
Thank you for your continued support and trust. Your privacy and security are important to us.
· Due to the handcrafted nature of our products, estimated dispatch and delivery timelines are indicative and may occasionally be affected by production, quality control, vendor, logistics, or other unforeseen circumstances.
· Takajhaki and its owner company shall make reasonable efforts to fulfill all orders within the communicated timelines; however, the Company shall not be liable for any indirect, incidental, or consequential losses arising solely from such delays.
· In case of significant delays, eligible customers may avail of the refund or store credit options made available through our support portal at support@takajhaki.com
